Privacy Policy

Introduction

This is the privacy policy of The Sussex Hamper Company, part of Fin and Farm Limited, a company registered in England and Wales (reg: 6799899). Our trading and registered office is 176 Hangleton Road, Hove, East Sussex. BN3 7LT.

This site is used to promote and sell our products and services. By using this site, you are accepting our terms and conditions. From time to time we may modify the conditions so please continue to review the conditions of use whenever accessing or using this site.

Cookie data

When you place an order, we collect and store basic information such as your name, address, email/other contact information, order details, username and password. You may provide us with additional information when you communicate with us.

We may receive and store certain information automatically when you interact with our site. Examples include the internet protocol (IP) address used to connect your computer to the internet, login, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, the full URL clickstream to, through and from our site (including date and time), cookie number, goods or services you viewed or searched for, parts of our site you visited and any phone number used to contact us.

Like many websites, we use cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. We use a session cookie which enables us to identify you (only) throughout a session on our site, so that features such as the basket and are able to place orders. A session cookie is essential to our service. We also use another form of cookie so that our web server will recognise your browser when you visit our site again. Cookies cannot read your hard drive and you are not personally identifiable.

We use some forms of internet advertising to promote our produce. The technology used for these adverts is based on cookies. For more information on the privacy policy of the Google Network, the company we use to help us advertise, please click here to visit their website (opens in a new window – please note that we cannot be responsible for the content of external websites).

Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Your Personal Data

We use your Personal Data for processing, and communicating with you regarding, your order.

We may use IP addresses for customer profiling purpose and to help improve how you view our website to provide clearer more relevant information or to detect fraud or abuse.

We may access, copy, preserve, or delete any Personal Data where we are required to so by any applicable laws, statutes, regulations, standards or codes of conduct or competent authority or to protect our rights or those of our partners or customers.

We take appropriate precautions to protect Personal Data from loss, misuse, unauthorised access or disclosure, alteration or destruction and use a secure website to do so. We do not take customer payments online and therefore do not keep payment card information.

We do not disclose personal data unless to an appropriate authority in case of fraud or abuse.

Please contact us to make any changes to your Personal Data held.

For information about your rights under UK data protection laws, see the website of the UK Data Protection Commissioner.

Contact

We may need to contact you to enable us to fulfil your order correctly. We will normally try to reach you by telephone or email. If you have told us that you would prefer us to use a particular form of contact, we will try to do so.

We also send you regular emails, telling you about new weekly produce. You can ‘opt out’ of these emails by unsubscribing. Simply follow instructions at the foot of our newsletter and we will remove you from our email database and will no longer contact you